How does the Zero Regrets Trade Policy work?

Have you ever worried you’ll regret trading games you might want to play again? Well now you can trade risk-free, with Zero Regrets!

Simply trade and save on what you really want right now - and if you ever (yes, ever!) change your mind and want your games back for one more play, you can buy them back at any EB Games store for the same price you traded them for!

Zero Regrets is open to all current EB World members, for any games you’ve traded on your EB World account after 10 September, 2018.

The game I traded is now on sale for cheaper than the trade value I got?

No worries! If the current Preowned sale price is cheaper than the trade value you got when you traded, then that’s all you’ll pay.

My local store doesn’t have stock of the Preowned game I want to buy back?

Our staff can check for stock in other stores, our Warehouse, and through our Home Direct service. Although we’ll do our best to find a copy of the game you traded, we cannot guarantee that we will be able to supply a copy if the game is currently unavailable. In the unlikely event that no stock is available, check back with us at a later date.