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How It Works

Grab the latest gear
Choose an EB Care plan for your new purchase
Enjoy extended support & protection.
What is EB Care?

EB Care is a service that EB Games provides. When EB Care is purchased alongside an item, EB Care covers that item for faults or failures - including accidental damage - for up to 3 years depending on the EB Care option selected, with cover starting from date of purchase.

What EB Care plans are available?

EB Care can currently be purchased alongside:

Switch, PS4, and Xbox One consoles, with 2 and 3 year options available;

Switch Joy-Con sets, Switch Pro controllers, PS4 DualShock 4 controllers, Xbox One controllers, and Xbox Elite Series 2 controllers, with 1 and 2 year options available; and

Games with a 1 year option available.

When can I purchase EB Care?

EB Care can be added to instore purchases, and can also be added to online orders when Click & Collect is selected. EB Care plans are only available to EB World members. Chat to our instore team to discuss the available EB Care options for your new gear.

For more information