How It Works

Nothing to Pay Today

We pay the store, you get the goods, or the store sends the goods

Interest free with Zip Pay

Interest free terms available with Zip Money*

Flexible Repayments

Pay us back how you like - weekly, fortnightly or monthly

Reusable Account

A reusable account with a limit that suits your needs

Frequently Asked Questions

What is Zip?

Zip is an easy and flexible payment method which gives you the freedom to buy now and pay later. Repayments are flexible to suit your lifestyle - weekly, fortnightly or monthly, and you can pay as much as you like as long as you meet your minimum monthly repayments, which is advised at the time of sign up.

Find out more!

Who can use Zip?

Zip is available as a payment option if you:

Are at least 18 years old
Are an Australian Citizen or Permanent Resident
Have a valid and verifiable email address and mobile number
Have a good credit history

First time users will need to create an account. Apply Now

What can Zip be used on?

Zip can be used on all items excluding downloadable content, digital currency, and season passes. If your order contains one of these products, then Zip won’t be an available payment option in the checkout.

Can Zip be used in-store?

Great News, Zip is now available in all EB Games and Zing Pop Culture stores!

When in store, click on the instore tab within the Zip app and generate your payment code. Simply enter the payment code to complete your payment.

You can also pay for Click & Collect orders online using Zip and pick up your items from your favourite store!

Click & Collect orders will be ready for pick up within 15 minutes during your store's normal business hours.

You can pay the deposit for online Click & Collect preorders using Zip. When your preorder is ready simply go in store and pay the remaining amount using card, cash, zip, gift card or trade credit.

How do I refund items paid for using Zip?

To get a refund or an exchange on online orders or instore purchases made using Zip, please visit your local EB Games or Zing Pop Culture store and they can assist you with providing a refund or exchange.

This applies to home delivery, Click & Collect and In-Store Purchases.

Returns and exchanges are subject to our returns policy. Once your refund has been processed, any future Zip payments will be cancelled and any money owed to you will be credited back to your Zip account.

For more information

ZIP FAQs

Terms & Conditions

*For Zip Pay: Minimum monthly repayments are required. A monthly account fee of $7.95 applies. This fee is waived each month you pay your statement closing balance, in full, before the due date. Available to approved applicants only. T&Cs apply.

For Zip Money - Available to approved applicants only. Minimum monthly repayments are required. Paying only the minimum monthly repayment amount will generally not repay a purchase within the interest free period. Any balance outstanding at the expiry of the interest free period for the purchase will be charged interest at the standard annual percentage rate, currently 19.9%. A $6.00 monthly account fee applies. A one-off establishment fee may apply for new customers. Terms & Conditions apply and are available on application. See your contract for further details. Credit provided by ZipMoney Payments Pty Ltd (ABN 58 164 440 993), Australian Credit Licence Number 441878.

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